Last updated: 6 June 2026
TEGS LABS LTD ("mise", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the mise mobile application, website, and related services (collectively, the "Service").
By using mise, you agree to the collection and use of information in accordance with this Privacy Policy.
mise is operated by TEGS LABS LTD. Email: support@misemealplanner.com.
For the purposes of UK data protection law, TEGS LABS LTD is the data controller of your personal information.
When you use mise, we may collect:
When you purchase a subscription, payments are processed through Apple App Store or Google Play. We do not receive or store your full payment card details. We may receive information such as subscription status, purchase date, renewal date, and transaction identifiers.
We may automatically collect device information, operating system version, app version, crash reports, usage analytics, IP address, general location information, and device identifiers.
Where required by UK GDPR, we process personal information on the following legal bases: Contract — to provide the services you request; Legitimate Interests — to improve our products, prevent fraud, maintain security, and analyse usage; Consent — where you provide consent for optional services, notifications, or marketing; and Legal Obligations — where processing is required by law.
Information regarding dietary preferences, allergies, calorie goals, ingredients you own, and meal selections is used solely to provide personalised meal planning and recipe recommendations. Users remain responsible for verifying ingredients and ensuring meals are suitable for their dietary requirements.
We may use third-party analytics services to understand how users interact with mise and improve the Service. These providers may collect device identifiers, usage events, crash reports, and performance metrics.
If you opt in, we may send product updates, new feature announcements, promotional offers, and news about mise. You may unsubscribe at any time through the app or via the unsubscribe link included in communications.
We do not sell your personal information. We may share information with Service Providers (cloud hosting, analytics, customer support, email delivery, payment processing), Legal Authorities where required by law, and in the context of Business Transfers such as a merger, acquisition, financing, or sale of assets.
Your information may be stored or processed outside the United Kingdom. Where transfers occur, we take appropriate safeguards to ensure personal data remains protected in accordance with applicable laws.
We retain personal information only for as long as necessary to provide the Service, fulfil legal obligations, resolve disputes, and enforce agreements. When information is no longer required, it will be securely deleted or anonymised.
Subject to applicable law, you may have the right to access, correct, delete, restrict or object to processing of your personal information, receive a copy of your information, and withdraw consent where consent is the legal basis. To exercise these rights, contact us at support@misemealplanner.com.
You may request deletion of your account and associated personal information by contacting support@misemealplanner.com. We may retain certain information where required for legal, accounting, fraud prevention, or regulatory purposes.
mise is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take steps to remove it.
We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, misuse, disclosure, and alteration. However, no method of transmission or storage can be guaranteed to be completely secure.
We may update this Privacy Policy from time to time. When material changes are made, we will notify users through the Service or by email where appropriate. The updated version will become effective upon publication.
If you have questions about this Privacy Policy or how your information is handled, please contact TEGS LABS LTD at support@misemealplanner.com.
If you are dissatisfied with our handling of your personal information, you may lodge a complaint with the UK Information Commissioner's Office (ICO): https://ico.org.uk.